Orders Below $1000USD
Orders Above $1000USD
Orders Above $1800USD
Items are due to arrive within 5-7 business days for in stock items under normal circumstances but does NOT APPLY to holiday season. If you hope to receive the item urgently, please inquire before you place an order.
Is a signature required upon deliver?
In order to help ensure the the safe delivery of your order, the carrier will require a signature upon deliver for all orders.
Do you ship to international destinations?
Yes, we ship our luxury goods worldwide!
What is your return policy?
If you are not satisfied with your purchase, you may exchange or return it for a refund (excluding shipping and handling charges) within 30 days from shipping from our warehouse , subject to a Return Merchandise Authorization from authentic-luxuries.com. Remember, the cost of shipping will be deducted from your total refund. A return merchandise authorization number can be requested by clicking on the Return Request Form, please see our note below regarding Special Orders. All purchases, accessories, serial numbered security tags (if provided), and packing materials must be in new condition to avoid refusal of the returned merchandise or restocking fees. All returned or exchanged items must be in current condition that it was received, in their original packaging, and must include all packing material. ALTHOUGH WE SALE PRE OWNED WATCHES ALL WATCHES ARE INSPECTED AND ANY SIGNS OF EXTRA WEAR OR REMOVAL OF PARTS, WILL RESULT IN REFUSAL OF YOUR RETURN.
If when you receive your purchase, there are any noticeable discrepancies or damages, or if the item is not what was ordered, please contact the authentic-luxuries.com within 5 days of receipt of your shipment to make the necessary corrections.
If a return shipping label is provided via email, please print the label and tape it to the shipping carton. We do not reimburse or refund shipping charges if a third-party shipper is used, such as Mail Boxes Etc. or Postal Annex.
How to return or exchange an item
In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number. To request an RMA number online, please email us firstname.lastname@example.org